Support
Support
Contact us
Support is available from Monday - Friday, 08:30 - 18:00 (GMT).
Send us an email or fill out our contact form.
Delivery
Free UK Delivery, orders over £50
Free International Delivery, orders over £100
UK delivery is usually within 48 hours of despatch; international delivery may take longer.
Returns
You can return an item within 100 days of receiving your order if for any reason you're not completely happy with it.
Guarantee
We make bags that can withstand a lifetime of conscious adventure. Like a good friend, we hope that our products will be with you for many memories to come.
Care & Repair
We always encourage people to take as much care in looking after our bags as we do in making them. Check out our tips.
Where to find us
Born in the heart of the English Lake District, we've relocated to the bustling city of London, but our bags still travel far and wide around the world.